1. Start by listening

Ask what would be useful instead of assuming you already know. A family may need groceries, a ride, help finding a resource, or simply someone to listen without judgment.

Let the person decide what they want to share. Their circumstances are their story to tell.

2. Offer something specific

A clear offer can be easier to respond to than a general promise. You might offer to pick up groceries, share unopened essentials, or help look for a nearby distribution.

Ask first, and be honest about what you can follow through on. A small, dependable act of care has value.

3. Help find a resource

Searching for assistance can feel overwhelming. Offer to help someone find a provider’s official website or check its current instructions.

United Way of Central Florida’s 211 resources , opens a new tab are one starting point for local assistance. Our resource directory also links to food, benefits, employment, and family resources. Eligibility and availability are decided by each provider.

4. Protect dignity and privacy

Ask before sharing someone’s photograph, personal situation, or request for help. A person should be able to accept support without feeling that their private life has become public.

Speak to neighbors with the same respect you would want for yourself. Offer choices where you can, and give people room to say no.

5. Join a community effort

You can help beyond a single interaction by expressing interest in volunteering , opens a new tab, offering useful supplies, or discussing an outreach location with Open Doors.

Sharing accurate information about a nonprofit’s work can help others learn how to contribute, too. Check that donation links and contact details are current before passing them along.

Compassion grows through everyday choices. Listening, following through, and treating people with dignity are places to begin.

Opening Doors to Better Futures.

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